Privacy Policy

Your privacy is important, and personal information is handled with care and responsibility. This policy explains how information is collected, used, and protected when you make a purchase or interact with the website or services.

1. Information Collected

When placing an order or contacting customer support, certain information may be collected, including:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through payment providers)
• Order and purchase history

This information is collected only when voluntarily provided during checkout, account registration, or communication.

2. How Information Is Used

Collected information may be used for the following purposes:

• Processing and delivering orders
• Communicating order updates and confirmations
• Providing customer support
• Improving products, services, and customer experience
• Preventing fraudulent transactions
• Complying with legal obligations

Personal information will only be used for legitimate business purposes related to orders and customer service.

3. Payment Security

Payment information is processed through secure third-party payment gateways. Sensitive payment details such as card numbers are not stored.

Secure payment systems are used to help protect financial information during transactions.

4. Sharing of Information

Personal information is not sold, rented, or traded to third parties.

Information may be shared only when necessary with trusted partners such as:

• Shipping and courier services for delivery
• Payment processors to complete transactions
• Legal authorities if required by law

These parties are only given the information necessary to perform their services.

5. Data Protection

Reasonable security measures are used to protect personal information from:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

While strong safeguards are used, no internet transmission method is completely secure.

6. Cookies and Website Data

The website may use cookies or similar technologies to improve browsing experience, remember preferences, and analyze website usage.

Users can choose to disable cookies through their browser settings if preferred.

7. Third-Party Links

The website may occasionally contain links to third-party websites. Responsibility for the privacy practices of those external sites does not apply here.

Users are encouraged to review the privacy policies of any third-party sites they visit.

8. Updates to This Policy

This privacy policy may be updated from time to time to reflect changes in services, legal requirements, or operational practices. Updated versions will be posted when changes occur.

9. Contact for Privacy Questions

If you have any questions about this privacy policy or how your information is handled, you may contact customer support at:

lavishcandleshs@gmail.com