Terms and Conditions

By accessing or purchasing candle and candle holder products, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

1. General Use

By using the website or purchasing products, you confirm that you are providing accurate and complete information during the ordering process. Misuse of the website or providing false information may result in cancellation of orders or restriction of access.

2. Product Information

All products, including candles and candle holders, are described as accurately as possible. However:

  • Slight variations in color, design, or appearance may occur due to lighting, screen settings, or handmade characteristics.
  • Product sizes and details are provided as a reference and may have minor variations.

These variations do not qualify as product defects.

3. Pricing and Payments

All prices listed are subject to change without prior notice. Payments must be completed at checkout using the available payment methods.

Orders will only be confirmed after successful payment verification.

In rare cases where pricing errors occur, the order may be cancelled or corrected before shipment.

4. Order Acceptance

All orders are subject to acceptance and availability. The right is reserved to cancel or refuse any order for reasons including:

  • Product unavailability
  • Payment issues
  • Suspected fraudulent activity
  • Incorrect pricing or product information

If an order is cancelled after payment, a full refund will be issued.

5. Shipping and Delivery

Shipping and delivery times are estimates and may vary depending on location, courier services, or unforeseen delays. Responsibility for delays caused by courier partners, weather conditions, or external factors cannot be assumed.

Customers are responsible for providing a correct and complete shipping address.

6. Returns and Refunds

Returns and refunds are subject to the Return and Refund Policy. Products must meet the required return conditions to qualify for a refund or replacement.

7. Product Safety

Candles should always be used responsibly and according to general safety practices. It is recommended to:

  • Keep candles away from children and pets
  • Do not leave candles burning unattended
  • Place candles on heat-resistant surfaces

No responsibility is accepted for damages caused by improper use of candles.

8. Intellectual Property

All images, product descriptions, designs, and content are protected and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Liability is limited to the value of the purchased product. Responsibility cannot be assumed for indirect damages, misuse of products, or delays beyond control.

10. Changes to Terms

These terms and conditions may be updated or modified at any time without prior notice. Continued use of the website or services indicates acceptance of the updated terms.

11. Customer Support

For questions regarding orders, policies, or product information, customer support can be contacted at:

lavishcandleshs@gmail.com